Could not connect to HostAddress Mysql

Bug reports
1

Hello every one,
I setup metabase in AWS (MySQL) with 2 different ways and get an error message:

  1. using the instruction:
    https://www.metabase.com/docs/v0.35.1/operations-guide/running-metabase-on-elastic-beanstalk.html#running-metabase-on-aws-elastic-beanstalk
    I got this error:
    java.sql.SQLException: Access denied for user ‘reports’@‘ec2-3-221-9-79.compute-1.amazonaws.com’ (using password: YES)

  2. using the instruction:
    https://www.youtube.com/watch?v=d6v9fBH4Y9U
    I get this error:
    No matching clause: Could not connect to address=(host=XX.33.74.92)(port=3306)(type=master) : Access denied for user ‘xxxx’@‘xxx-xx-207-102-155.compute-1.amazonaws.com’ (using password: YES) Current charset is windows-1252. If password has been set using other charset, consider using option 'passwordCharacterEncoding‘

2

Hi @abo_turky20
I don’t understand. So you’re trying to setup Metabase on EBS with MySQL RDS as the application database? If yes, then that’s currently not supported:
https://github.com/metabase/metabase/issues/9021 - upvote by clicking :+1: on the first post

3

Resolved. by granting access for aws IP into my DB.