{
"browser-info": {
"language": "es-419",
"platform": "Linux x86_64",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.9.1+1-Ubuntu-0ubuntu1.18.04",
"java.vendor": "Ubuntu",
"java.vendor.url": "https://ubuntu.com/",
"java.version": "11.0.9.1",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.9.1+1-Ubuntu-0ubuntu1.18.04",
"os.name": "Linux",
"os.version": "4.15.0-126-generic",
"user.language": "es",
"user.timezone": "America/Argentina/Buenos_Aires"
},
"metabase-info": {
"databases": [
"h2",
"mysql"
],
"hosting-env": "unknown",
"application-database": "h2",
"application-database-details": {
"database": {
"name": "H2",
"version": "1.4.197 (2018-03-18)"
},
"jdbc-driver": {
"name": "H2 JDBC Driver",
"version": "1.4.197 (2018-03-18)"
}
},
"run-mode": "prod",
"version": {
"date": "2020-11-16",
"tag": "v0.37.2",
"branch": "release-x.37.x",
"hash": "25e5f70"
},
"settings": {
"report-timezone": null
}
}
}
Hi @Carlosx
When you see that timeout error, then it’s caused by database server being down, inaccessible (usually because of firewall) or incorrect host/port.
Make sure that the server, where Metabase is running, can access the database server.