"Problem connecting to LDAP server: User search base does not exist or is unreadable"

1

I have connection problem when setting up LDAP in Metabase.
My search base is

   OU=*User Accounts,DC=myDomain,DC=com

But I get the error in the title. Since there is a space in OU name, I tried putting it in quotation marks, or escaping it, but it didn’t work.

I tested the connection with AdFind.exe and it’s working fine there:

   ./adfind.exe -b "OU=*User Accounts,DC=myDomain,DC=com"

Any help would be appreciated.

2

Hi @King_Edward
It’s been a long time since I played with LDAP, but I remember that special characters (like space) are escaped with backslash \
Have you tried OU=*User\ Accounts,DC=myDomain,DC=com ?

3

Yeah, that wasn’t working either.

4

@flamber
Actually, I tried with “CN=Users,DC=myDomain,DC=com”, and still the same problem. So the issue wasn’t the space.

5

@King_Edward
Interesting. Which version of Metabase? Do you see any other errors in the log?

6

Found it. The problem was that I hadn’t indicated the username that is used to lookup information about other users, because our AD admin had said it is not needed!

Sorry about that.

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