Save question dialog box doesn't complete


#1

When you click save it greys out to ‘saving’ the close ‘x’ also greys out and then just sits there unto eternity.

I’d say it’s a bug but I’ll let you guys determine that.

Hm, it just said saving failed and it really didn’t save the question, never got that before.

Also if you click out of the box it’s not found under google chrome ‘window’, so presuming it actually shut, but shouldn’t do that.

We are on version v0.30.1


Questions won't save
Crashes / Can't save questions
#2

It’s doing it again, I can’t save anything


#3

Is this still on version 0.30.1? What browser are you using? Where are you running Metabase, and what kind of database are you querying?


#4

v0.30.3
Chrome
DC/OS
Postgres

This is becoming very problematic, it used to save eventually but is failing sometimes now.


#5

Also, some questions save right away while others will not save at all, neither updates or new ones.


#6

Can you provide any server log errors or JavaScript console error messages? I’ll try reproducing this today.


#7

I’m not seeing this behavior on master using Chrome on macOS while querying against a Postgres database. I’m wondering if the problem has to do with DC/OS. Are you able to save any questions that are based on the sample dataset?

In any case, the server logs and JS logs will be the most helpful thing to troubleshoot this.


#8

Weirdest thing, the reports are saving fine now. I can tell you that there were no actual errors, like in stderr. I’m looking back in the logs tho to see if I can find the message I noted yesterday. Because this has been ongoing working then not working since I submitted 4277


#9

Ok! I think I may have something. Getting ‘Cannot Connect With The Server’ in Mesosphere DC/OS interface trying to view log, but Metabase reports will still run. However report save doesn’t work.

And why don’t I have an option to attach a file here, want to attach log.


#10

To attach a file, click the up arrow “Upload” button in the comment box. Sounds like you might need to talk to someone on your ops or eng team who has knowledge of Mesosphere DC/OS and show them what’s going on. Seems like Metabase might be having trouble writing to the Metabase application database.


#11

I could have sworn there was no upload button before, but whatever (ha). So I uploaded a screen shot of what I presume is the error, but as you said may have to do with dc/os. Let me know what you think, thank you. And yes I can have someone here look at mesosphere.


#12