SSL / Cname 403 error

We have a cname and a ssl, whenever we attempt to log in we see sorry, you don’t have permisson to see that as well as in the console we see a 403 error with the api/session. I saw a similar issue to this and it was solved by the user redirecting he cname we tried that and we still are unable to get it to work. Any help/suggestions would be appreciated.

Hi.

It seems you have some misconfiguration in your apache / nginx:

  • Did you define your server name correctly?
  • Did you define permissions and root in your config file?

Here are some reading: https://www.digitalocean.com/community/questions/403-error-when-i-enbale-https-on-nginx

Hope it helps.

Eduardo

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