Bug in the display of a collection

Bug reports
1

Hello,

I am contacting you in order to report a problem I am facing in Metabase with one of my collection. More accurately, I can't access and see the content of my collection named "Sales" when I click on it. For things to be more comprehensive for you, I have attached a screenshot of the error message that displays when I click on the collection.

In the waiting of your response, I'd like to thank you for the assistance that you continuously provide to the Metabase community.

Luccin

Capture d’écran 2022-08-22 113706
Capture d’écran 2022-08-22 1137061267×151 10.1 KB

2

Hi @luccin
Something is making my think that the collection has been archived. Have you tried refreshing your browser, perhaps there's a browser cache somewhere.
If you go directly to the URL /api/collection/123, where 123 is the collection ID of "Sales", what is the output?

3

Hi Flamber,

Thanks for your reply. I have checked my archives but my collection is not there. I have also refreshed my browser many times but nothing has changed. Concerning the ID of my collection "Sales", how can I access the ID of a collection?

4

@luccin Look in the URL, it should have the ID of the collection.

1 Like
5

Thank you, I found the id. When I go the url /api/collection/ID_of_my_collection, this is where it drives me: CollectionListing

Is it the site where you expected me to end up?

6

@luccin You are linking to something completely different than Metabase.
You need to go to https://YOUR-METABASE-URL/api/collection/123

Ask if your co-workers are having the same problem with this specific collection. If they don't have this problem, then it's likely caused by a bad extension in your browser, try a different browser or without extensions.

7

Thank you for your advice, my problem is solved :ok_hand:
I have accessed my metabase with another browser and it worked.

Do you have any potential idea about why a collection can start displaying on some browsers and not on other ones? If yes, do you know how can I solve this browser issue?

8

@luccin I have no idea which browser you're using or which extensions you have, but start by disabling all extensions, and then enable extensions one-by-one until you start having problems, and then you know which extension is causing problems and delete that extension or report problems to the extension author.

9

Ok, great. Thank you for your help.

Have a nice day.