Error message reading “Couldn’t connect to the database. Please check the connection details.” when attempting to connect to Redshift database.
The following IP addresses are whitelisted by Redshift:
18.207.81.126/32
3.211.20.157/32
50.17.234.169/32
{
"browser-info": {
"language": "en-US",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_2_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.192 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.7+9-202002041938",
"java.vendor": "AdoptOpenJDK",
"java.vendor.url": "https://adoptopenjdk.net/",
"java.version": "11.0.7",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.7+9-202002041938",
"os.name": "Mac OS X",
"os.version": "10.16",
"user.language": "en",
"user.timezone": "America/New_York"
},
"metabase-info": {
"databases": [
"h2"
],
"hosting-env": "osx",
"application-database": "h2",
"application-database-details": {
"database": {
"name": "H2",
"version": "1.4.197 (2018-03-18)"
},
"jdbc-driver": {
"name": "H2 JDBC Driver",
"version": "1.4.197 (2018-03-18)"
}
},
"run-mode": "prod",
"version": {
"date": "2021-02-19",
"tag": "v0.38.0.1",
"branch": "release-x.38.x",
"hash": "0635914"
},
"settings": {
"report-timezone": null
}
}
}