Dashboard query is not loading when using filter

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1

Dashboard is not loading data when I select filter, and has a big data.. immediately return empty value

It is not timeout - because it is immediately.. and other query run by long time...

But in log not return any error

{
"browser-info": {
"language": "pt-BR",
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.16.1+1",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "11.0.16.1",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.16.1+1",
"os.name": "Linux",
"os.version": "5.10.0-14-amd64",
"user.language": "en",
"user.timezone": "GMT"
},
"metabase-info": {
"databases": [
"mysql"
],
"hosting-env": "unknown",
"application-database": "h2",
"application-database-details": {
"database": {
"name": "H2",
"version": "1.4.197 (2018-03-18)"
},
"jdbc-driver": {
"name": "H2 JDBC Driver",
"version": "1.4.197 (2018-03-18)"
}
},
"run-mode": "prod",
"version": {
"date": "2022-10-17",
"tag": "v0.44.5",
"branch": "release-x.44.x",
"hash": "29fab4d"
},
"settings": {
"report-timezone": null
}
}
}

image
image1034×780 33.1 KB

2

log wrong

3

Hi @arielesp
I'm not sure I understand what "big data" means.
Try looking in your browser developer Network-tab to see the response data for the question request.

4

big database .. more than 100M lines some tables

5

@arielesp You are showing a Number visualization, which means it's only getting a single row.
Your queries are being stopped by timeout on the database.

6

the query in metabase timeout in some seconds ...

The mysql database has timeout in 7200s
the nginx proxy 7200s
when running sql in mysql prompt, works fine .. takes a long time to run, but return ok

where I could increase metabase timeouts ?

7

@arielesp The timeout is in your database connection session (not Metabase):
java.sql.SQLTimeoutException error state 70100
You can try to force-set a different timeout via Metabase: Killing too-long queries - #7 by flamber

8

really .. this log was from a timed out query ...
I am not able to locate the error log from specific query error in dashboard .. because its very fast..
can I record screen and send to you in PV ?

thanks

9

@arielesp Check your database query debug logs. The stacktrace that you have posted twice is a timeout being done by the database, I cannot tell you more than that.