Email update not displaying chart properly

I'm getting a " An error occurred while displaying this card message in my email updates when my email subscriptions sends out updates.

Strange thing is, when I send the email updates manually on demand via my metabase dashboard, the card displays properly.

We've tried setting the email update time to 5am and 12midnight to see if timing has to do with this error, but that didn't seem to be the case. Any ideas here?

We've also tried toggling certain fields here and emulated another team's settings, but they do not get this error while we do.


Any help would be greatly appreciated!

please post diagnostic info and the card/s definitions

How do I find and share the diagnostic info, and card definitions?

Settings->admin->troubleshooting info

Card definitions: send screenshots of the questions