How can we access metabase using URL instead of IP?

1

How can we access metabase using URL instead of IP?

I can successfully access metabase when typing 34.22.223.23:3000 (example IP)
But when typing URL data.example.com:3000 result in ERR_CONNECTION_TIMED_OUT, Site cannot be reached
Even though I have added DNS A Record to point data.example.com to 34.22.223.23

Would appreciate your guidance on how to solve this.
Many thanks

2

I believe you do not need to add the port:3000 to the URL. If you already mapped the port while setting up your DNS.

3

DNS may not have updated yet - it can take a while to propagate.
Check if you can ping the server using the FQDN:

ping data.example.com

If that doesn’t work then it’s a problem with DNS.
If it does work, check the Metabase server is configured to use the correct address in settings.

4

The ping works
64 bytes from 104.28.12.236: icmp_seq=0 ttl=59 time=191.993 ms

Is the URL setting you mentioned like the screenshot below?
Even putting in that setting, the URL is still not working

Is there something else that I need to setup?
Thank you

34%20PM
34%20PM843×384 27.7 KB

5

@bobotto Exclude the port 3000 from your URL. You do not need that if you already mapped it while setting up your IP address.

6

DNS doesn’t map ports. Just name to IP address. Are you thinking of port forwarding?

7

Here are my settings (8443 as I'm using ssl):
image

Not sure what's going on - are you using docker?

8

ohh no. I didn’t even notice I wrote that. Thanks for the correction. This is done on the IP address mapping.