Metabase timeout configuration with Athena


When we try to configure AWS athena, we receive a timeout message, we check the access key and secret key and they are correct, Metabase is installed in Dockers but we do not know if the connection with the native athena connector is failing or we must configure something else because the message that gives us is not descriptive at all,
Have any of you had the same thing happen to you? do you have any advice to correct this error?

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Hi, troubleshooting info?

Hello Luiggi

sorry for the late reply, the problem was solved, it was basically the company's firewall.