Metabse Pulse not sending

Hi all, I hope you’re able to help me out. I’ve had a Metabase Pulse running for well over half a year and I had no issues with it. I would receive it to my email once a day. About a week ago, it stopped working and I can’t get it to work again.

Even when I go on the Pulse itself and hit “send email now”, I get this error message (see image below)

12%20PM

Can anyone here help me out?

Hi @sla
Please post “Diagnostic Info” from Admin > Troubleshooting.
And check the log for detailed errors - Admin > Troubleshooting > Logs.
It is most likely your mail server - perhaps something changed, or they are having problems.

First test is to go into Admin and send a test email.
If that fails, use Telnet or SMTPTest (I think Windows only) to connect to your email server and test.
All my pulses stopped working when upgrading to that latest release. Turned out to be just a coincidence and the SMTP server that was only used for reporting had stopped working.

Hi Andrew, pulses can’t be sent with attachments: this is the error message from the logs:

type java.io.IOException, :message "Unable to create temp file in/tmpfor email attachments ", :at [metabase.email.messages$create_temp_file_or_throw invokeStatic "messages.clj" 220]

any idea why?

No idea, would be a good idea to start a new thread for a new problem though.