Not able to download csv file from metabase

Hello everyone,

I'm having issues downloading data in CSV format, meanwhile, .xlsx is downloading successfully.
don't know what the issue is.

troubleshooting info? logs?

small files are downloading easily but bigger are not downloading.
without giving any error,

I'm going to give you what worked for me to solve this. I filtered them by date and there I downloaded all the information well.
I don't know why, but if I download them without the date filter it breaks. So I arranged them that way and it worked.

Troubleshooting info? Logs?