Random permission denied to Metabase question

Randomly Some of my coworkers lose access to a question with field to fill in to filter it (filed filter).
They get this screenshot even though 2min prior they had access to this question
It's hard to recreate it as it is random, but it might have a deal with when the field filter is filled

can you send the version you're running? you can get that from setting->admin->troubleshooting info

Sure here is the info

"browser-info": {
"language": "fr-FR",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36",
"vendor": "Google Inc."
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.10+9",
"java.vendor": "AdoptOpenJDK",
"java.vendor.url": "https://adoptopenjdk.net/",
"java.version": "11.0.10",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.10+9",
"os.name": "Linux",
"os.version": "4.14.186-146.268.amzn2.x86_64",
"user.language": "en",
"user.timezone": "Europe/Paris"
"metabase-info": {
"databases": [
"hosting-env": "elastic-beanstalk",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "10.17"
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.2.18"
"run-mode": "prod",
"version": {
"date": "2021-04-20",
"tag": "v0.39.0.1",
"branch": "release-x.39.x",
"hash": "47bb5f2"
"settings": {
"report-timezone": null

Are you able to upgrade to the latest version? there were many fixes around filters from 39.0.1. Also, if you can send the logs when the permission error appears that would be great as we will be able to pinpoint the exact issue you're having. Thanks!

Yes I will try the updates thanks, and what do you mean by logs ? where can I get them ?

Metabase logs are shown on the server where you run the server, they might be shown on the terminal,or in a file. You can even see the logs in settings->admin->troubleshooting info