Password Reset Failed

[AndrewMBaines]

This should help:

How do you reset a user's password without an email service configured or admin access?

This gets a little tricky. What you can try to do is pull the RDS connection string for the Metabase application db, connect directly and insert email creds into the settings db. It’s a little hokey but we currently don’t have another way to reset admin passwords. You’d want to insert credentials in the following form: email-smtp-host : hostname email-smtp-username : username email-smtp-password : password email-smtp-port : port you should use to connect email-smtp-security : ssl | tls | …

Take a look in the core_user table to fish out the reset token. The link to use is in the above.