504 Gateway Time-out (cannot access Metabase)


My team and I have been having issues with accessing Metabase since yesterday afternoon. Funnily enough it still works in the tab I’ve had open since yesterday morning, but if we try accessing it from another tab we all get 504 Gateway Time-out.

Here is the diagnostics info:
“browser-info”: {
“language”: “en-US”,
“platform”: “Win32”,
“userAgent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36”,
“vendor”: “Google Inc.”

Thank you in advance!

Hi @zissou
That error does not come from Metabase, but a proxy. You need to check the server for why it has closed Metabase. See you logs for more information.

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