Alerts not firing even after the confirmation mail

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1

Metabase v0.31.2:

I have created an “hourly” alert for a question and even got the confirmation mail that alert has been setup. When I send GET request to /api/alert/<alert_no>, I’m able to see the alert in JSON format too. But, I’m still not getting any mails.

2

@r-maya
I would recommend that you try 0.32.1, which has a new Troubleshooting in the Admin section.
It should help with finding stale pulses or connection errors.
Remember to backup before upgrading.

3

Hey,thanks for the reply.

I'm running metabase on docker. When I tried upgrading the metabase, it said disk space not left. So I ran the command

docker system prune -a (to free the space)
Then

docker pull metabase/metabase
which was successful.

But when I'm trying to run

docker run -p 1234:3000 -v ~/metabase/data:/tmp -e MB_DB_FILE="/tmp/metabase.db" --name metabase-0-32-1 metabase/metabase

This is the output that I'm getting:

Extract file /modules/bigquery.metabase-driver.jar -> /plugins/bigquery.metabase-driver.jar took 2 ms
INFO plugins.lazy-loaded-driver :: Registering lazy loading driver :presto...
04-01 09:25:29 INFO metabase.driver :: Registered driver :presto (parents: #{:sql}) :truck:
04-01 09:25:29 INFO plugins.dependencies :: Plugin 'Metabase BigQuery Driver' depends on plugin 'Metabase Google Drivers Shared Dependencies'
04-01 09:25:29 INFO plugins.dependencies :: Metabase BigQuery Driver dependency {:plugin Metabase Google Drivers Shared Dependencies} satisfied? false
04-01 09:25:29 INFO plugins.dependencies :: Plugins with unsatisfied deps: ["Metabase BigQuery Driver"]
04-01 09:25:29 INFO plugins.lazy-loaded-driver :: Registering lazy loading driver :sqlite...

4

Okay, so there’s a few things.

  1. I would recommend that you do not use H2 as your production database - you’ll end up with a corrupted database at some point
    https://www.metabase.com/docs/latest/operations-guide/start.html#migrating-from-using-the-h2-database-to-mysql-or-postgres
  2. Make sure you’re setting the timezone - there are multiple places to do that:
    https://www.metabase.com/docs/latest/troubleshooting-guide/timezones.html
    https://wiki.alpinelinux.org/wiki/Setting_the_timezone
  3. The errors/warnings are probably hiding earlier in the log - it’s only displaying a few lines.