Authentication error in Chrome


I routinely login to Metabase via my work email credentials, but I’ve been having trouble recently with this error message.

This happens only on Chrome. Any help would be great!


Hi @deepak
Please post “Diagnostic Info” from Admin > Troubleshooting.
I’m sure that the browser developer console has several messages, which would indicate what is going on.

Thanks for your response, @flamber!

Here’s the diagnostic info you requested.

“browser-info”: {
“language”: “en-sg”,
“platform”: “MacIntel”,
“userAgent”: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.1 Safari/605.1.15”,
“vendor”: “Apple Computer, Inc.”
“system-info”: {
“file.encoding”: “UTF-8”,
“”: “OpenJDK Runtime Environment”,
“java.runtime.version”: “11.0.5+10”,
“java.vendor”: “AdoptOpenJDK”,
“java.vendor.url”: “”,
“java.version”: “11.0.5”,
“”: “OpenJDK 64-Bit Server VM”,
“java.vm.version”: “11.0.5+10”,
“”: “Linux”,
“os.version”: “4.14.171-105.231.amzn1.x86_64”,
“user.language”: “en”,
“user.timezone”: “GMT”
“metabase-info”: {
“databases”: [
“hosting-env”: “elastic-beanstalk”,
“application-database”: “postgres”,
“application-database-details”: {
“database”: {
“name”: “PostgreSQL”,
“version”: “10.10”
“jdbc-driver”: {
“name”: “PostgreSQL JDBC Driver”,
“version”: “42.2.8”
“run-mode”: “prod”,
“version”: {
“date”: “2020-04-21”,
“tag”: “v0.35.3”,
“branch”: “release-0.35.x”,
“hash”: “1d424cb”
“settings”: {
“report-timezone”: “Asia/Kuala_Lumpur”

Here’s the browser developer console.

Thanks for your help!

Quick update: I have updated my Chrome and this is the new browser developer console message I see now.


@deepak I don’t know what Chrome is doing, but it seems like they are testing something on some users, which has problems. You can read through all the comments to get a better understanding about SameSite cookies:“SameSite”+