Authentication error in Chrome

Hello,

I routinely login to Metabase via my work email credentials, but I’ve been having trouble recently with this error message.

This happens only on Chrome. Any help would be great!

Thanks,
Deepak

Hi @deepak
Please post “Diagnostic Info” from Admin > Troubleshooting.
I’m sure that the browser developer console has several messages, which would indicate what is going on.

Thanks for your response, @flamber!

Here’s the diagnostic info you requested.

{
“browser-info”: {
“language”: “en-sg”,
“platform”: “MacIntel”,
“userAgent”: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.1 Safari/605.1.15”,
“vendor”: “Apple Computer, Inc.”
},
“system-info”: {
“file.encoding”: “UTF-8”,
“java.runtime.name”: “OpenJDK Runtime Environment”,
“java.runtime.version”: “11.0.5+10”,
“java.vendor”: “AdoptOpenJDK”,
“java.vendor.url”: “https://adoptopenjdk.net/”,
“java.version”: “11.0.5”,
“java.vm.name”: “OpenJDK 64-Bit Server VM”,
“java.vm.version”: “11.0.5+10”,
“os.name”: “Linux”,
“os.version”: “4.14.171-105.231.amzn1.x86_64”,
“user.language”: “en”,
“user.timezone”: “GMT”
},
“metabase-info”: {
“databases”: [
“redshift”,
“postgres”
],
“hosting-env”: “elastic-beanstalk”,
“application-database”: “postgres”,
“application-database-details”: {
“database”: {
“name”: “PostgreSQL”,
“version”: “10.10”
},
“jdbc-driver”: {
“name”: “PostgreSQL JDBC Driver”,
“version”: “42.2.8”
}
},
“run-mode”: “prod”,
“version”: {
“date”: “2020-04-21”,
“tag”: “v0.35.3”,
“branch”: “release-0.35.x”,
“hash”: “1d424cb”
},
“settings”: {
“report-timezone”: “Asia/Kuala_Lumpur”
}
}
}

Here’s the browser developer console.

Thanks for your help!

Quick update: I have updated my Chrome and this is the new browser developer console message I see now.

Thanks,
Deepak

@deepak I don’t know what Chrome is doing, but it seems like they are testing something on some users, which has problems. You can read through all the comments to get a better understanding about SameSite cookies:
https://github.com/metabase/metabase/issues?q=is%3Aissue+“SameSite”+