Hi, I had issue this morning when I want to pick a slack channel/user to send a dashboard subscription, it did not allow me to pick any channel. Usually when you click the dropdown button it lists all of the available channel or user to send the subscription, but now I clicked it and it did nothing.
Any idea what caused this? Email subscription works fine, it's just slack that I have trouble with
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flamber
November 29, 2021, 10:59am
3
Hi @hitomebore
You should upgrade to latest release: https://github.com/metabase/metabase/releases/latest
It is likely caused by an unstable connection between Metabase and Slack, since the list of channels is downloaded every time, which is a known issue: https://github.com/metabase/metabase/issues/18774
But check your logs for any errors - Admin > Troubleshooting > Logs.
1 Like
Thank you very much, will update to latest release and see if it works