Cannot retrieve logged Gyro data

I have downloaded the Metabase hub image and installed in Raspberry Pi 4.

I have tried streaming gyro & acc data, and it is okay to see the live data.
When I changed it to log mode, no error was shown on the terminal.

But when I tried to download the logged data, only acc data csv file was found in folder but no gyro data.
The terminal showed "unrecognized log identifier" and "No supported sensors available for download"

The MAC code was correct, I have checked many time...

Anyone have tried the metabase hub before? Any help is appreciated


Can you share a couple of screenshots of what you are experiencing please ... Also can you share the link of the image?