@xxx Okay, there's hundreds if not thousands of installations of Metabase using RDS as their data source, so I'm not sure why it's failing for you, but I guess it might have something to do with your RDS configuration.
Try DBeaver.io, since it uses similar drivers as Metabase. Perhaps you can figure out what configuration you'll need to connect.
I started the simplest DB instance on RDS to test speed/connection/etc. Took all the settings as default and followed your documentation guidelines. Don't you have dedicated support for database connection issues? I'm kinda feeling left on my own here...
@xxx There's more than 30,000 installations of the free open source edition of Metabase. This forum provides support for those.
Are you using a custom certificate? If yes, then that is currently not supported, but is something that is being worked on (hopefully v42 will have that). For reference: https://github.com/metabase/metabase/issues/18036
But post "Diagnostic Info" from Admin > Troubleshooting.
And the full stacktrace from Admin > Troubleshooting > Logs.
Just to tie a knot on this. It was caused by selecting "Amazon Redshift" as connection driver in Metabase, when it should have been set to "PostgreSQL", since the connection was to AWS RDS Postgres.