Date issue between metabase & snowflake?

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1

Has anyone seen this before? Metabase results are converting my date/timestamps & idk why?

09%20AM

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2

Hi @rjn2

Post “Diagnostic Info” from Admin > Troubleshooting.

Snowflake does not support Report Timezone:
https://www.metabase.com/docs/latest/troubleshooting-guide/timezones.html

You’re likely seeing this:
https://github.com/metabase/metabase/issues/8804 - upvote by clicking :+1: on the first post

3 
{
  "browser-info": {
    "language": "en-US",
    "platform": "MacIntel",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36",
    "vendor": "Google Inc."
  },
  "system-info": {
    "file.encoding": "UTF-8",
    "java.runtime.name": "OpenJDK Runtime Environment",
    "java.runtime.version": "11.0.10+9",
    "java.vendor": "AdoptOpenJDK",
    "java.vendor.url": "https://adoptopenjdk.net/",
    "java.version": "11.0.10",
    "java.vm.name": "OpenJDK 64-Bit Server VM",
    "java.vm.version": "11.0.10+9",
    "os.name": "Linux",
    "os.version": "4.14.186-146.268.amzn2.x86_64",
    "user.language": "en",
    "user.timezone": "GMT"
  },
  "metabase-info": {
    "databases": [
      "snowflake"
    ],
    "hosting-env": "unknown",
    "application-database": "postgres",
    "application-database-details": {
      "database": {
        "name": "PostgreSQL",
        "version": "11.7"
      },
      "jdbc-driver": {
        "name": "PostgreSQL JDBC Driver",
        "version": "42.2.8"
      }
    },
    "run-mode": "prod",
    "version": {
      "date": "2021-02-11",
      "tag": "v1.37.9",
      "branch": "release-x.37.x",
      "hash": "a9a7fc8"
    },
    "settings": {
      "report-timezone": null
    }
  }
}
4

hmm, so this isnt something i can currently fix? its quite problematic.

5

@rjn2 I’m guessing that you’re using Metabase Cloud? If yes, then no, we currently don’t support custom environment variables per instance.

6

:frowning_face: - is that something you plan on supporting in the future? what would be my way around this? not use metabase cloud?

7

@rjn2 We want to fix all issue - including the linked issue. And we are working on adding more features to our Cloud too, but we are a fairly small team, so it will take some time.
As it is right now, I don’t see any other workaround than hosting yourself.

8

Okay, thanks!