We have a problem with setting up E-Mail.
SNMT proxy is a Sophos SG125 (192.168.1.144)
Metabase is running on a server (192.16.8.112.36) where other apps are using this SNMT proxy as well.
We can exclude firewall issues for this reason.
Configuration is quite simple
SMTP Host 192.168.1.144
SMTP Port 25
SMTP Security None
Sending E-Mail: metabase@transactionsolutions.de
Saving this settings results in
“Sorry, something went wrong. Please try again.”
Log File Metabase:
[3b5809f9-edab-4c15-b73b-fdd283769d78] 2020-03-31T13:16:11+02:00 ERROR metabase.email Fehler beim Test der SMTP Verbindung
[3b5809f9-edab-4c15-b73b-fdd283769d78] 2020-03-31T13:16:16+02:00 ERROR metabase.email Fehler beim Test der SMTP Verbindung
[3b5809f9-edab-4c15-b73b-fdd283769d78] 2020-03-31T13:16:16+02:00 WARN metabase.api.email Problem connecting to mail server: Exception reading response
[3b5809f9-edab-4c15-b73b-fdd283769d78] 2020-03-31T13:16:16+02:00 ERROR metabase.middleware.log PUT /api/email 500 17,5 s (0 DB calls)
{:message “Sorry, something went wrong. Please try again.”}
Log File Sophos:
2020:03:31-13:16:03 sophos-1 exim-in[7452]: 2020-03-31 13:16:03 SMTP connection from [192.168.112.36]:55814 (TCP/IP connection count = 2)
2020:03:31-13:16:07 sophos-1 exim-in[7452]: 2020-03-31 13:16:07 SMTP connection from [192.168.112.36]:55815 (TCP/IP connection count = 3)
2020:03:31-13:16:12 sophos-1 exim-in[7452]: 2020-03-31 13:16:12 SMTP connection from [192.168.112.36]:55819 (TCP/IP connection count = 4)
2020:03:31-13:16:19 sophos-1 exim-in[17297]: 2020-03-31 13:16:19 SMTP connection from [192.168.112.36]:55813 lost
2020:03:31-13:16:19 sophos-1 exim-in[17331]: 2020-03-31 13:16:19 SMTP connection from [192.168.112.36]:55814 lost
2020:03:31-13:16:24 sophos-1 exim-in[17333]: 2020-03-31 13:16:24 SMTP connection from [192.168.112.36]:55815 lost
2020:03:31-13:16:29 sophos-1 exim-in[17334]: 2020-03-31 13:16:29 SMTP protocol synchronization error (input sent without waiting for greeting): rejected connection from H=[192.168.112.36]:55819 input=“XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX \256\265E\322Lt!m\203\347p DqW\364\214\343\003\303"l\235h\026\025\210:E\3370\003@\327\305m\f8\344\336\230(\342\375”
{
“browser-info”: {
“language”: “de”,
“platform”: “Win32”,
“userAgent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0”,
“vendor”: “”
},
“system-info”: {
“java.runtime.name”: “OpenJDK Runtime Environment”,
“java.runtime.version”: “13+33”,
“java.vendor”: “Oracle Corporation”,
“java.vendor.url”: “https://java.oracle.com/”,
“java.version”: “13”,
“java.vm.name”: “OpenJDK 64-Bit Server VM”,
“java.vm.version”: “13+33”,
“os.name”: “Windows Server 2016”,
“os.version”: “10.0”,
“user.language”: “de”,
“user.timezone”: “Europe/Berlin”
},
“metabase-info”: {
“databases”: [
“oracle”
],
“hosting-env”: “unknown”,
“application-database”: “h2”,
“application-database-details”: {
“database”: {
“name”: “H2”,
“version”: “1.4.197 (2018-03-18)”
},
“jdbc-driver”: {
“name”: “H2 JDBC Driver”,
“version”: “1.4.197 (2018-03-18)”
}
},
“run-mode”: “prod”,
“version”: {
“date”: “2020-02-25”,
“tag”: “v0.34.3”,
“branch”: “release-0.34.x”,
“hash”: “1a83edb”
},
“settings”: {
“report-timezone”: null
}
}
}
Any idea ?
Best Regards
Olaf