Hi -
My email subscription is showing an error, but the dashboard is working fine. What should I do?
Hi -
My email subscription is showing an error, but the dashboard is working fine. What should I do?
Hi @mvtemple
{
"browser-info": {
"language": "en-US",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.12+7",
"java.vendor": "Eclipse Foundation",
"java.vendor.url": "https://adoptium.net/",
"java.version": "11.0.12",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.12+7",
"os.name": "Linux",
"os.version": "4.14.219-164.354.amzn2.x86_64",
"user.language": "en",
"user.timezone": "GMT"
},
"metabase-info": {
"databases": [
"h2",
"snowflake"
],
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "11.9"
},
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.2.18"
}
},
"run-mode": "prod",
"version": {
"date": "2021-09-21",
"tag": "v1.40.5",
"branch": "release-x.40.x",
"hash": "042a36e"
},
"settings": {
"report-timezone": "America/New_York"
}
}
}
Hi @flamber, how do I find the detailed error message in the logs?
@mvtemple Reproduce the problem - and then check the logs. The newest logs are at the bottom.
@flamber Ok, it's working now, but I noticed that I have timestamps in the dashboard that are only displaying as dates in the email:
Why is that? Is that fixable?
@mvtemple There's a lot of changes to Subscription/Pulse formatting in 1.41:
https://www.metabase.com/blog/Metabase-0.41/index.html
If you're using Metabase Cloud, then you'll be upgraded this week.
@flamber Hi! So I'm still getting these errors with my dashboard subscription - Based on the log, I think it's due to permission errors:
If I can see the dashboard, shouldn't I be able to schedule the subscription? I can "send now" just fine.
I prevent users querying some of these tables for sensitive information, but want to be able to schedule what's in the dashboard
@mvtemple Okay, then you're seeing this issue:
https://github.com/metabase/metabase/issues/18009 - upvote by clicking on the first post