When downloading query results to an excel sheet, we are receiving empty files.
We have upgraded Metabase to the latest version 0.45.3, but still we are getting blank excel/csv/json files
Type of Question: Native Query written and saved as a Question with the date and text/number filters(No Field filters)
Database : Amazon Athena
FYI:
- The data includes a lot of JSON content which is parsed and flattened into columns
- Another native query saved as a question from the same database but a different table is working fine and the downloaded excel has the data
- Not sure why this particular question is giving an empty excel, even though the data loads properly. Only the downloaded files are blank(all Excel/CSV/JSON files are blank)
Download log:
[097c8306-9fc4-49a3-bdbf-08793018506f] 2023-03-23T13:23:38+05:30 DEBUG metabase.server.middleware.log POST /api/card/3387/query 202 [ASYNC: completed] 500.1 ms (10 DB calls) App DB connections: 0/15 Jetty threads: 6/200 (0 idle, 0 queued) (577 total active threads) Queries in flight: 0 (0 queued)
Diagnostic info:
{
"browser-info": {
"language": "en-GB",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.18+10",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "11.0.18",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.18+10",
"os.name": "Linux",
"os.version": "5.4.204-113.362.amzn2.x86_64",
"user.language": "en",
"user.timezone": "GMT"
},
"metabase-info": {
"databases": [
"postgres",
"mysql",
"athena",
"sparksql",
"mongo",
"snowflake"
],
"hosting-env": "unknown",
"application-database": "mysql",
"application-database-details": {
"database": {
"name": "MySQL",
"version": "5.7.37"
},
"jdbc-driver": {
"name": "MariaDB Connector/J",
"version": "2.7.6"
}
},
"run-mode": "prod",
"version": {
"date": "2023-02-19",
"tag": "v0.45.3",
"branch": "release-x.45.x",
"hash": "070f57b"
},
"settings": {
"report-timezone": "Asia/Calcutta"
}
}
}