Getting error while downloading xlsx file


I am getting error when trying to export an Excel file. The xlsx file exported is corrupted.

Please help us to resolve this issue asap.

1 Like

please post troubleshooting info

"browser-info": {
"language": "en-US",
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36",
"vendor": "Google Inc."
"system-info": {
"file.encoding": "UTF-8",
"": "Java(TM) SE Runtime Environment",
"java.runtime.version": "11.0.5+10-LTS",
"java.vendor": "Oracle Corporation",
"java.vendor.url": "",
"java.version": "11.0.5",
"": "Java HotSpot(TM) 64-Bit Server VM",
"java.vm.version": "11.0.5+10-LTS",
"": "Linux",
"os.version": "3.10.0-1062.9.1.el7.x86_64",
"user.language": "en",
"user.timezone": "Asia/Kolkata"
"metabase-info": {
"databases": [
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "11.8"
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.5.4"
"run-mode": "prod",
"version": {
"date": "2023-09-07",
"tag": "v0.47.1",
"branch": "release-x.47.x",
"hash": "bd278b9"
"settings": {
"report-timezone": "Asia/Calcutta"

Any luck solving this ? I'm having the exact same issue with the excel downloads since upgrading to v0.46.6.1

if the problem is that the file takes a lot of time and then it fails, we made a patch on 47.4

I'm frequently having hte same problem on v1.47.4. Normally it happens with tables with many rows/columns