Getting network error whenever i try to download in csv/xls

Get Help
1

Hi,
I am getting network error whenever i try to download the file in csv/xls.
This issue is frequent whenever i select a larger date range or file size is greater than 2 MB.
Is there anything to resolve this?

2

Diagnostic Info

{
"browser-info": {
"language": "en-GB",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.13+8",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "11.0.13",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.13+8",
"os.name": "Linux",
"os.version": "5.4.170+",
"user.language": "en",
"user.timezone": "Asia/Kolkata"
},
"metabase-info": {
"databases": [
"clickhouse",
"mysql",
"postgres",
"bigquery-cloud-sdk",
"bigquery"
],
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "12.10"
},
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.2.23"
}
},
"run-mode": "prod",
"version": {
"date": "2021-12-10",
"tag": "v0.41.4",
"branch": "release-x.41.4",
"hash": "471cfb9"
},
"settings": {
"report-timezone": "Asia/Calcutta"
}
}
}

3

Hi @Bhaumik1
If you are getting a network error, then something in your network is likely closing the connection too early, so fix that:
https://www.metabase.com/docs/latest/troubleshooting-guide/proxies.html