Impossible to export in Excel, get error in first line

{
  "browser-info": {
    "language": "fr-FR",
    "platform": "Linux x86_64",
    "userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.114 Safari/537.36",
    "vendor": "Google Inc."
  },
  "system-info": {
    "file.encoding": "UTF-8",
    "java.runtime.name": "OpenJDK Runtime Environment",
    "java.runtime.version": "11.0.7+10",
    "java.vendor": "AdoptOpenJDK",
    "java.vendor.url": "https://adoptopenjdk.net/",
    "java.version": "11.0.7",
    "java.vm.name": "OpenJDK 64-Bit Server VM",
    "java.vm.version": "11.0.7+10",
    "os.name": "Linux",
    "os.version": "5.4.0-42-generic",
    "user.language": "en",
    "user.timezone": "GMT"
  },
  "metabase-info": {
    "databases": [
      "mysql",
      "postgres",
      "googleanalytics"
    ],
    "hosting-env": "unknown",
    "application-database": "h2",
    "application-database-details": {
      "database": {
        "name": "H2",
        "version": "1.4.197 (2018-03-18)"
      },
      "jdbc-driver": {
        "name": "H2 JDBC Driver",
        "version": "1.4.197 (2018-03-18)"
      }
    },
    "run-mode": "prod",
    "version": {
      "date": "2020-05-28",
      "tag": "v0.35.4",
      "branch": "release-0.35.x",
      "hash": "b3080fa"
    },
    "settings": {
      "report-timezone": "Europe/Brussels"
    }
  }
}

I can download in CSV no problem, but when i try to download il XLSX i get a file with one error on the first cell, anyone get an idea ? Thanks !

The error i get :

{
   "via":[
      {
         "type":"java.lang.RuntimeException",
         "message":"java.io.IOException: Permission denied",
         "at":[
            "org.apache.poi.xssf.streaming.SXSSFWorkbook",
            "createAndRegisterSXSSFSheet",
            "SXSSFWorkbook.java",
            662
         ]
      },
      {
         "type":"java.io.IOException",
         "message":"Permission denied",
         "at":[
            "java.io.UnixFileSystem",
            "createFileExclusively",
            null,
            -2
         ]
      }
   ],
   "trace":[
      [
         "java.io.UnixFileSystem",
         "createFileExclusively",
         null,
         -2
      ],
      [
         "java.io.File",
         "createTempFile",
         null,
         -1
      ],
      [
         "org.apache.poi.util.DefaultTempFileCreationStrategy",
         "createTempFile",
         "DefaultTempFileCreationStrategy.java",
         110
      ],
      [
         "org.apache.poi.util.TempFile",
         "createTempFile",
         "TempFile.java",
         66
      ],
      [
         "org.apache.poi.xssf.streaming.SheetDataWriter",
         "createTempFile",
         "SheetDataWriter.java",
         87
      ],
      [
         "org.apache.poi.xssf.streaming.SheetDataWriter",
         "<init>",
         "SheetDataWriter.java",
         70
      ],
      [
         "org.apache.poi.xssf.streaming.SheetDataWriter",
         "<init>",
         "SheetDataWriter.java",
         75
      ],
      [
         "org.apache.poi.xssf.streaming.SXSSFWorkbook",
         "createSheetDataWriter",
         "SXSSFWorkbook.java",
         330
      ],
      [
         "org.apache.poi.xssf.streaming.SXSSFSheet",
         "<init>",
         "SXSSFSheet.java",
         80
      ],
      [
         "org.apache.poi.xssf.streaming.SXSSFWorkbook",
         "createAndRegisterSXSSFSheet",
         "SXSSFWorkbook.java",
         658
      ],
      [
         "org.apache.poi.xssf.streaming.SXSSFWorkbook",
         "createSheet",
         "SXSSFWorkbook.java",
         679
      ],
      [
         "org.apache.poi.xssf.streaming.SXSSFWorkbook",
         "createSheet",
         "SXSSFWorkbook.java",
         90
      ],
      [
         "dk.ative.docjure.spreadsheet$add_sheet_BANG_",
         "invokeStatic",
         "spreadsheet.clj",
         283
      ],
      [
         "dk.ative.docjure.spreadsheet$add_sheet_BANG_",
         "invoke",
         "spreadsheet.clj",
         279
      ],
      [
         "metabase.query_processor.streaming.xlsx$fn__34064",
         "invokeStatic",
         "xlsx.clj",
         39
      ],
      [
         "metabase.query_processor.streaming.xlsx$fn__34064",
         "invoke",
         "xlsx.clj",
         36
      ],
      [
         "clojure.lang.MultiFn",
         "invoke",
         "MultiFn.java",
         234
      ],
      [
         "metabase.query_processor.streaming$streaming_context",
         "invokeStatic",
         "streaming.clj",
         53
      ],
      [
         "metabase.query_processor.streaming$streaming_context",
         "invoke",
         "streaming.clj",
         46
      ],
      [
         "metabase.query_processor.streaming$streaming_context",
         "invokeStatic",
         "streaming.clj",
         58
      ],
      [
         "metabase.query_processor.streaming$streaming_context",
         "invoke",
         "streaming.clj",
         46
      ],
      [
         "metabase.query_processor.streaming$streaming_response_STAR_$fn__34128$fn__34129",
         "invoke",
         "streaming.clj",
         73
      ],
      [
         "metabase.query_processor.streaming$streaming_response_STAR_$fn__34128",
         "invoke",
         "streaming.clj",
         72
      ],
      [
         "metabase.async.streaming_response$do_f_STAR_",
         "invokeStatic",
         "streaming_response.clj",
         66
      ],
      [
         "metabase.async.streaming_response$do_f_STAR_",
         "invoke",
         "streaming_response.clj",
         64
      ],
      [
         "metabase.async.streaming_response$do_f_async$fn__23118",
         "invoke",
         "streaming_response.clj",
         85
      ],
      [
         "clojure.lang.AFn",
         "applyToHelper",
         "AFn.java",
         152
      ],
      [
         "clojure.lang.AFn",
         "applyTo",
         "AFn.java",
         144
      ],
      [
         "clojure.core$apply",
         "invokeStatic",
         "core.clj",
         665
      ],
      [
         "clojure.core$with_bindings_STAR_",
         "invokeStatic",
         "core.clj",
         1973
      ],
      [
         "clojure.core$with_bindings_STAR_",
         "doInvoke",
         "core.clj",
         1973
      ],
      [
         "clojure.lang.RestFn",
         "invoke",
         "RestFn.java",
         425
      ],
      [
         "clojure.lang.AFn",
         "applyToHelper",
         "AFn.java",
         156
      ],
      [
         "clojure.lang.RestFn",
         "applyTo",
         "RestFn.java",
         132
      ],
      [
         "clojure.core$apply",
         "invokeStatic",
         "core.clj",
         669
      ],
      [
         "clojure.core$bound_fn_STAR_$fn__5749",
         "doInvoke",
         "core.clj",
         2003
      ],
      [
         "clojure.lang.RestFn",
         "invoke",
         "RestFn.java",
         397
      ],
      [
         "clojure.lang.AFn",
         "run",
         "AFn.java",
         22
      ],
      [
         "java.util.concurrent.Executors$RunnableAdapter",
         "call",
         null,
         -1
      ],
      [
         "java.util.concurrent.FutureTask",
         "run",
         null,
         -1
      ],
      [
         "java.util.concurrent.ThreadPoolExecutor",
         "runWorker",
         null,
         -1
      ],
      [
         "java.util.concurrent.ThreadPoolExecutor$Worker",
         "run",
         null,
         -1
      ],
      [
         "java.lang.Thread",
         "run",
         null,
         -1
      ]
   ],
   "cause":"Permission denied",
   "_status":500
}

Hi, you're using an extremely old version of Metabase, so the errors can be so many that we can't help you unfortunately. Please upgrade to the latest version so we can help you :slight_smile:

thanks