Issue of 'Sorry, you don’t have permission to see that' on Metabase

Get Help
1

I encountered the "Sorry, you don’t have permission to see that." error when attempting to edit the fields or conditions of existing questions, written in SQL (native query). I am seeing the issue when logged in as an administrator user. We've tried a few things, like re-scanning the database schemas. Any help here would be greatly appreciated as we're blocked at the moment.
Found this thread but unable to figure out much from here. Changing an existing question - Sorry, you don't have permission to see that
Thanks.
cc: @marcos @nonrecursive @bamboo

{
  "browser-info": {
    "language": "en-GB",
    "platform": "MacIntel",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36",
    "vendor": "Google Inc."
  },
  "system-info": {
    "file.encoding": "UTF-8",
    "java.runtime.name": "OpenJDK Runtime Environment",
    "java.runtime.version": "11.0.24+8",
    "java.vendor": "Eclipse Adoptium",
    "java.vendor.url": "https://adoptium.net/",
    "java.version": "11.0.24",
    "java.vm.name": "OpenJDK 64-Bit Server VM",
    "java.vm.version": "11.0.24+8",
    "os.name": "Linux",
    "os.version": "6.6.72+",
    "user.language": "en",
    "user.timezone": "GMT"
  },
  "metabase-info": {
    "databases": [
      "postgres",
      "mysql"
    ],
    "hosting-env": "unknown",
    "application-database": "postgres",
    "application-database-details": {
      "database": {
        "name": "PostgreSQL",
        "version": "13.20"
      },
      "jdbc-driver": {
        "name": "PostgreSQL JDBC Driver",
        "version": "42.7.3"
      }
    },
    "run-mode": "prod",
    "plan-alias": "",
    "version": {
      "date": "2024-07-30",
      "tag": "v0.50.18",
      "hash": "c323ffc"
    },
    "settings": {
      "report-timezone": "Singapore"
    }
  }
}
2

Hello there,

Sometimes requests are blocked by proxies (e.g. WAFs that interpret SQL in requests as an attack). Check out our docs on this:

1 Like