Meetabase Metrics Alert -> Slack

Hey,
I used to have weekly alerts for some metrics with Pulse towards a slack channel. I recently updated to use new alerts, but I only received one metric on monday 9am, even if my 5 requests alerts are setup the same way.
I m wondering if having the 5 alerts at the same time block 4 of them. Is anyone experiencing the same issue?
Thanks for your help,
Xensam

Hi @Xensam
Post "Diagnostic Info" from Admin > Troubleshooting.
Are you using Alerts or Subscriptions/Pulses? They are similar, but different.

We used to have Pulse but the last one we received were beginning of august 22 so I switched for alerts but partially working.

@Xensam Post "Diagnostic Info" from Admin > Troubleshooting.

{
"browser-info": {
"language": "fr-FR",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.16.1+1",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "11.0.16.1",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.16.1+1",
"os.name": "Linux",
"os.version": "4.14.294-220.533.amzn2.x86_64",
"user.language": "en",
"user.timezone": "GMT"
},
"metabase-info": {
"databases": [
"mysql"
],
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "14.4"
},
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.5.0"
}
},
"run-mode": "prod",
"version": {
"date": "2022-10-17",
"tag": "v0.44.5",
"branch": "release-x.44.x",
"hash": "29fab4d"
},
"settings": {
"report-timezone": "Europe/Brussels"
}
}
}

Hi @Xensam the following issue might be the root cause of your problems:

Have you tried restarting the instance?

Something else can you share maybe a screenshot of metabase.task.send-pulses.job from Admin > Troubleshooting > Jobs

It is not issue 10088 based on the information provided.
You'll need to check all tasks around the period of when the alerts are going on. Admin > Troubleshooting > Tasks (note that even Alerts are technically called send-pulse).
Also check your logs in Admin > Troubleshooting > Logs.