Hello. This is my first time using Metabase. My question is: Why Metabase can't load data from a MongoDB collection? I'm using the MongoDB Atlas driver and have already added the IP address in the network access option.
The collection has 5 documents. I tried using the sample collections, but it doesn't work. What should I do?
Diagnostic info:
{
"browser-info": {
"language": "es-MX",
"platform": "Linux x86_64",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:136.0) Gecko/20100101 Firefox/136.0",
"vendor": ""
},
"metabase-info": {
"databases": [
"mongo",
"h2"
],
"run-mode": "prod",
"plan-alias": "",
"version": {
"date": "2025-03-11",
"tag": "v0.53.6",
"hash": "a8ca5db"
},
"settings": {
"report-timezone": null
},
"hosting-env": "unknown",
"application-database": "h2",
"application-database-details": {
"database": {
"name": "H2",
"version": "2.1.214 (2022-06-13)"
},
"jdbc-driver": {
"name": "H2 JDBC Driver",
"version": "2.1.214 (2022-06-13)"
}
}
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "21.0.6+7-LTS",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "21.0.6",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "21.0.6+7-LTS",
"os.name": "Linux",
"os.version": "6.13.7-arch1-1",
"user.language": "en",
"user.timezone": "GMT"
}
}