New user is not getting invitation or password reset emails

I have a new user that I've set up in Metabase but she didn't get her invitation email. I've tried resetting her password, and she's not receiving those emails either. We've checked her spam folder and they aren't there either. What do I do?

Hey KBass

You can start by looking at the logs in Admin Settings → Troubleshooting → Logs and look for references to smtp such as:
"SMTPSendFailedException"

As well as look for entries like the following to show when a call was made to send a password

api/session/forgot_password

Alongside, you’ll see a url like the following when a password attempt has been sent

https://metabaseapp.com/auth/reset_password/<alpha numeric string>