Not getting cancel subscription option in metabase store

Hi i am not getting cancel subscription option in metabase store for one of my metabase instance. For other instance i am getting the cancel subscription option. But for one metabase instance i am not getting cancel subscription option

Hi @faisal
Please reach out to billing support, since no-one in the forum can help you.

can you share me the link for billing support @flamber

@flamber please respond how can i reach out to billing support

@faisal I can see that you've already created 3 tickets. Please note that billing department does not work in the weekends. Your ticket will be attended today (tomorrow your time perhaps).

@flamber ok thanku