Optional Filter Not Working (Text)

Optional Filter Not Working in the dashboard when the type of filter is text

"browser-info": {
"language": "en-US",
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36",
"vendor": "Google Inc."
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.22+7-post-Ubuntu-0ubuntu220.04.1",
"java.vendor": "Ubuntu",
"java.vendor.url": "https://ubuntu.com/",
"java.version": "11.0.22",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.22+7-post-Ubuntu-0ubuntu220.04.1",
"os.name": "Linux",
"os.version": "5.15.0-1026-aws",
"user.language": "en",
"user.timezone": "Etc/UTC"
"metabase-info": {
"databases": [
"hosting-env": "unknown",
"application-database": "mysql",
"application-database-details": {
"database": {
"name": "MySQL",
"version": "8.0.35"
"jdbc-driver": {
"name": "MariaDB Connector/J",
"version": "2.7.10"
"run-mode": "prod",
"version": {
"date": "2024-03-21",
"tag": "v0.49.1",
"hash": "54ef5e9"
"settings": {
"report-timezone": null

As you can imagine it’s pretty difficult to debug something like this with just a single line describing the problem…

Let me clarify more, I have a dshboard with filter of type text : Package Name

In the cards, the filter is optional it means the filter part in the SQL is written with double square paranthesis [[ ]]
When I try to filter package name , it is not filtering

I hope now it is clear