Problem with visualisation

Hi! I need help with visualisation. The same chart is working with one login, nut not showing in another.
The problem that shows up on Metabase is:

Hi @Elistinka
Post "Diagnostic Info" from Admin > Troubleshooting.
I'm not sure why it's working for some, but not others, but perhaps the permissions are different between the users, which then causes you to hit this issue:
https://github.com/metabase/metabase/issues/25156 - upvote by clicking :+1: on the first post

it didn't work

{
"browser-info": {
"language": "ru",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.114 YaBrowser/22.9.1.1081 Yowser/2.5 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.16+8",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "11.0.16",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.16+8",
"os.name": "Linux",
"os.version": "5.10.127+",
"user.language": "en",
"user.timezone": "UTC"
},
"metabase-info": {
"databases": [
"postgres"
],
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "11.16"
},
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.4.1"
}
},
"run-mode": "prod",
"version": {
"date": "2022-08-16",
"tag": "v0.44.1",
"branch": "release-x.44.x",
"hash": "112f5aa"
},
"settings": {
"report-timezone": "Europe/Moscow"
}
}
}

@Elistinka Upgrade to latest release: https://github.com/metabase/metabase/releases/latest

If that doesn't work, then you need to provide a lot more information on the different users, and you should try viewing the difference of the question by going to /api/card/123, where 123 is the question ID, as both users.

1 Like

update to latest release didn't help

@flamber update to latest release didn't`t help. what I can do? it happens with a lot of logins now

@Elistinka