Receiving "save failed" error when saving date range filter to dashboard

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1

I am consistently getting a "save failed" error when I try to to save "date range" as a filter to a dashboard view. Am I doing something wrong, or is this a bug on MB's end?

Thanks!

2

Can you send us the troubleshooting information and logs?

3

Where would I go to get that information?

4

@R2-D2

Admin > Troubleshooting > "Diagnostic Info"

And possibly Admin > Troubleshooting > Logs, but I think the most interesting parts will like be in your browser developer console.

If you are using a reverse-proxy services (WAF, CDN, etc like some features on Cloudflare), then they can cause very strange issues and should be disabled:
https://www.metabase.com/docs/latest/troubleshooting-guide/proxies.html

5

I am familiar with Chrome developer tools, so where would I look to grab the "interesting parts"?

Do you mean messages from the console or something else?

6

@R2-D2

  1. Post "Diagnostic Info" from Admin > Troubleshooting
  2. Post errors around the "save failed" from Admin > Troubleshooting > Logs
  3. Look in your browser developer console and post the errors.
7

When I check the console, I'm gettin this:

"Request entities,dashboards,9,update failed: TypeError: Cannot read property 'type' of undefined"

"TypeError: Cannot read property 'type' of undefined"

To be clear, it's not an error message that pops up, rather the "Save" button changes to "Save Failed".

8

@R2-D2
Please answer all three:

  1. Post "Diagnostic Info" from Admin > Troubleshooting
  2. Post the logs around the time when you see "Save Failed" from Admin > Troubleshooting > Logs
  3. Are you using a reverse-proxy like Cloudflare or something similar? If you don't know, then post the URL to your Metabase setup.