Resize charts of questions sent by email

Good morning,

When we subscribe to a dashboard with charts (ie : pie), the mail received has the chart that take the whole page. Is there a way to reduce the size of charts received in the mail and have the possibility to put more than 1 chart per lign in the mail?

thanks in advance :slight_smile:

Hi @Mor0xx
That sounds like a bug, but please provide the following:

  1. "Diagnostic Info" from Admin > Troubleshooting
  2. Which email client you are using
  3. A screenshot of the problem

Yes, you can have multiple charts in a subscription:


Diagnostic Info :

"browser-info": {
"language": "fr-FR",
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36",
"vendor": "Google Inc."
"system-info": {
"file.encoding": "UTF-8",
"": "OpenJDK Runtime Environment",
"java.runtime.version": "1.8.0_252-b09",
"java.vendor": "Oracle Corporation",
"java.vendor.url": "",
"java.version": "1.8.0_252",
"": "OpenJDK 64-Bit Server VM",
"java.vm.version": "25.252-b09",
"": "Linux",
"os.version": "3.10.0-1127.el7.x86_64",
"user.language": "fr",
"user.timezone": "Europe/Paris"
"metabase-info": {
"databases": [
"hosting-env": "unknown",
"application-database": "mysql",
"application-database-details": {
"database": {
"name": "MariaDB",
"version": "10.3.23-MariaDB"
"jdbc-driver": {
"name": "MariaDB Connector/J",
"version": "2.6.2"
"run-mode": "prod",
"version": {
"tag": "v0.41.5",
"date": "2021-12-16",
"branch": "release-x.41.x",
"hash": "fbfffc6"
"settings": {
"report-timezone": "Europe/Paris"

  1. The email I use is Office365 with StartTLS

  2. here is a part of my dashboard :

But in the mail the charts are like this :

I had to unzoom to only see a part of the chart which takes too much place, and those charts, since they take the whole lign in the mail body, the charts are all arrange in 1 column i would say, not like in the dashboard.

best regards,

@Mor0xx You're seeing this issue: - upvote by clicking :+1: on the first post

Thanks. So as I can see, there will be a future update to fix this since it should have been already fixed?

@Mor0xx The issue is open.
When there's an open issue, then the problem still exists. When an issue is closed, then a milestone is attached, so you can see from which version it will be fixed.
I cannot tell you when this issue will be fixed, since it's specific to Outlook not following the standards.

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