Slack alerts only send if I click "Send to Slack now". No subscriptions have worked in the last 6 months of trying to set them up, whether it's to a private user or to a channel. No errors have ever appeared in the logs about it, and nothing regarding the subscriptions shows up in the logs at the time that they are set to run. What am I possibly missing here?
Deployment: via docker on an EC2 instance. The instance has been rebooted, the container has been re-created, etc. Still never worked
metabase.task.send-pulses.send-pulse.job indeed shows the 2 hourly subscriptions I set up, and it has the next fire time, but it just doesn't ever fire.
Diagnostic info:
{
"browser-info": {
"language": "en-GB",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36",
"vendor": "Google Inc."
},
"metabase-info": {
"databases": [
"postgres",
"h2"
],
"run-mode": "prod",
"plan-alias": "",
"version": {
"date": "2025-03-18",
"tag": "v0.53.7",
"hash": "1cd6e9d"
},
"settings": {
"report-timezone": null
},
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "16.8"
},
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.7.4"
}
}
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "21.0.6+7-LTS",
"java.vendor": "Eclipse Adoptium",
"java.vendor.url": "https://adoptium.net/",
"java.version": "21.0.6",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "21.0.6+7-LTS",
"os.name": "Linux",
"os.version": "5.10.0-28-arm64",
"user.language": "en",
"user.timezone": "GMT"
}
}