SSH connection - unknown global request: keepalive@openssh.com

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1

We are able to connect to our postgres database through SSH however we are not able to fetch any records. We keep seeing the below error in our Troubleshooting logs and think this is the root of our records not being fetched.

[e9671ca2-3c35-4672-8750-c0c327d2bb17] 2020-09-17T15:50:33-07:00 WARN org.apache.sshd.client.session.ClientConnectionService handleUnknownRequest(ClientConnectionService[ClientSessionImpl[xxxxx@/xxxxxx:22]]) unknown global request: keepalive@openssh.com

Any input on how we can fix this error would be appreciated.

2

Hi @Erik-ClickFlow
I have a feeling that you’re hitting this issue, which causes sync not to work:
https://github.com/metabase/metabase/issues/8396
But please use the support email and provide as much logs as possible.

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3

Swapping to white-list IP implementation worked around this issue.

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