Subscription of reports does not work (Email dashboard)

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1

Hello ,

Can anyone help here I can send email dashboard as “send email now“ but when I subscribe to send at hourly/daily/weekly it does not send it .
Can someone please help

Screenshot 2025-11-24 at 9.43.30 PM
Screenshot 2025-11-24 at 9.43.30 PM758×1200 51.1 KB

2

I am not getting hourly/daily/weekly email why ?
Metabase version is v0.49.10

Built on 2024-05-13

3

you need to show the logs when these events happen, also try manually sending and see if it works

4

Things to check:

  • Check the jobs and task history in Admin, see if the notification task is running. The task you’re looking for has ‘send’ in its name. There may be two, notification and pulse. pulse may not be scheduled if you don’t have any legacy pulse alerts set up.
  • Check the Metabase log when the task is supposed to run, see if it is running to completion or throwing an exception. The email generation can use large amounts of JVM memory.
  • Check your mail server’s log, see if received a connection from your Metabase server and if it accepted or rejected the email. If your email server does greylisting, exempt emails from Metabase as Metabase does not retry failed email sends.