Timed out after 10s:Sql server connection error

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1

I'm trying to connect metabase with sql server 12.0.4100.1
but getting this error.
bellow is the error message that comes in the cmd window where metabase runs.

2021-10-26 13:12:09,764 ERROR driver.util :: Database connection error
java.util.concurrent.TimeoutException: Timed out after 10.0 s
at metabase.util$deref_with_timeout.invokeStatic(util.clj:345)
at metabase.util$deref_with_timeout.invoke(util.clj:337)
at metabase.util$do_with_timeout.invokeStatic(util.clj:351)
at metabase.util$do_with_timeout.invoke(util.clj:348)
at metabase.driver.util$can_connect_with_details_QMARK_.invokeStatic(util.clj:42)
at metabase.driver.util$can_connect_with_details_QMARK_.doInvoke(util.clj:31)
..................

2021-10-26 13:12:09,773 ERROR api.database :: Cannot connect to Database
java.lang.Exception: Timed out after 10.0 s
at metabase.driver.util$can_connect_with_details_QMARK_.invokeStatic(util.clj:48)
at metabase.driver.util$can_connect_with_details_QMARK_.doInvoke(util.clj:31)
.....

Caused by: java.util.concurrent.TimeoutException: Timed out after 10.0 s
at metabase.util$deref_with_timeout.invokeStatic(util.clj:345)
..........
2021-10-26 13:12:19,793 ERROR api.database :: Cannot connect to Database
java.lang.Exception: Timed out after 10.0 s
at metabase.driver.util$can_connect_with_details_QMARK_.invokeStatic(util.clj:48)
..............
Caused by: java.util.concurrent.TimeoutException: Timed out after 10.0 s
at metabase.util$deref_with_timeout.invokeStatic(util.clj:345)
at metabase.util$deref_with_timeout.invoke(util.clj:337)
at metabase.util$do_with_timeout.invokeStatic(util.clj:351)
at metabase.util$do_with_timeout.invoke(util.clj:348)
at metabase.driver.util$can_connect_with_details_QMARK_.invokeStatic(util.clj:42)
... 116 more
2021-10-26 13:12:19,802 DEBUG middleware.log :: POST /api/database 400 20.0 s (0 DB calls)
{:valid false, :dbname "Timed out after 10.0 s", :message "Timed out after 10.0 s"}

Here is the user credentials

db%20error
db%20error665×1299 73.7 KB

**Note that: ***I can connect to DB server using the same user credentials in * Microsoft SQL server management studio

2

Hi @nkimran94
Post "Diagnostic Info" from Admin > Troubleshooting.

3

{
"browser-info": {
"language": "en-US",
"platform": "Win32",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "Cp1252",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "16.0.2+7",
"java.vendor": "Eclipse Foundation",
"java.vendor.url": "https://adoptium.net/",
"java.version": "16.0.2",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "16.0.2+7",
"os.name": "Windows 10",
"os.version": "10.0",
"user.language": "en",
"user.timezone": "Asia/Dhaka"
},
"metabase-info": {
"databases": [
"h2"
],
"hosting-env": "unknown",
"application-database": "h2",
"application-database-details": {
"database": {
"name": "H2",
"version": "1.4.197 (2018-03-18)"
},
"jdbc-driver": {
"name": "H2 JDBC Driver",
"version": "1.4.197 (2018-03-18)"
}
},
"run-mode": "prod",
"version": {
"date": "2021-10-21",
"tag": "v0.41.1",
"branch": "release-x.41.x",
"hash": "76aa4a5"
},
"settings": {
"report-timezone": null
}
}
}

4

@nkimran94
Install Java 11: https://www.metabase.com/docs/latest/operations-guide/java-versions.html
And check firewall/antivirus, since it's likely blocking, if you are sure that host and port is correct.
And migrate away from H2 if you're using Metabase in production:
https://www.metabase.com/docs/latest/operations-guide/migrating-from-h2.html

5

@flamber
getting this error while connecting to remote sql server:
The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]". ClientConnectionId:f6ee9acc-a9ce-4b23-98be-a35841aea960

6

@nkimran94 Have a look here: TLS10 error when trying to connect to older SQL Server

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