Unable to view image

when a user logs in for the first time or the link is opened in Incognito mode, the image added in the text box (using the markdown) is not showing up :frowning:

the image is displaying as if we are not connected to the internet

Hi @Priyanka
Post "Diagnostic Info" from Admin > Troubleshooting.
Post the markdown.
Check the browser developer Network-tab to understand what the browser is doing (or not doing).