My Metabase (v35.4) is hosted on an Ubuntu OS in the backend. I am currently facing a “There was a problem displaying the chart” issue in the dashboard and I suspect if upgrading to the latest version of the Metabase can help me resolve it. I currently use the Enterprise Edtion which gives me an option to upgrade. Will upgrading erase all existing dashboards and all other SQL queries ?. I am currently using the ClickhouseDB that is connected to my Metabase. Kindly advise. Thanks.
If you’re using the Enterprise Edition, then you should use the support email.
It’s hard to tell what problem you’re seeing without the full error message from Admin > Troubleshooting > Logs.
There’s no “update” function in Metabase, it’s a manual process depending on how you’re running Metabase:
But upgrading will not delete existing data - just make sure to have backups before upgrading.
If you’re using third-party drivers, then you need to make sure you’re using a version that is compatible with your Metabase version.