I get an error when downloading data in xls format. I uploaded harfbuzz-11.2.1-1.el8.x86_64.rpm to my server, which is RHEL 8.10. But I can't fix the error. Metabase starts like this: "/appdata/Metabase/JRE21/bin/java -Dfile.encoding=UTF-8 -Xmx16g --add-opens java.base/java.nio=ALL-UNNAMED -jar metabase.jar >& server.log". I need help. Do you have any ideas or comments? I have to fix it.
Error:
Do the logs of Metabase mention something when downloading?
What version of Metabase and Excel?
Metabase version v0.54.7 and excel microsoft excel 2019
[bd2dc773-b54d-44bc-acdb-8105fd5f3615] 2025-09-15T16:11:25+03:00 DEBUG metabase.server.middleware.log GET /api/dashboard/2 200 126ms (70 DB calls) App DB connections: 0/15 Jetty threads: 6/50 (2 idle, 0 queued) (133 total active threads) Queries in flight: 0 (0 queued) {:metabase-user-id 3} [bd2dc773-b54d-44bc-acdb-8105fd5f3615] 2025-09-15T16:11:29+03:00 DEBUG metabase.server.middleware.log GET /api/util/bug_report_details 200 3ms (1 DB calls) App DB connections: 0/15 Jetty threads: 5/50 (2 idle, 0 queued) (135 total active threads) Queries in flight: 0 (0 queued) {:metabase-user-id 3} [bd2dc773-b54d-44bc-acdb-8105fd5f3615] 2025-09-15T16:11:41+03:00 DEBUG metabase.server.middleware.log POST /api/dashboard/3/dashcard/67/card/70/query/xlsx 200 [ASYNC: completed] 230ms (23 DB calls) App DB connections: 0/15 Jetty threads: 4/50 (2 idle, 0 queued) (135 total active threads) Queries in flight: 1 (0 queued); oracle DB 2 connections: 0/6 (0 threads blocked) {:metabase-user-id 3} [bd2dc773-b54d-44bc-acdb-8105fd5f3615] 2025-09-15T16:11:58+03:00 DEBUG metabase.server.middleware.log POST /api/dashboard/3/dashcard/67/card/70/query/xlsx 200 [ASYNC: completed] 199ms (24 DB calls) App DB connections: 0/15 Jetty threads: 4/50 (2 idle, 0 queued) (140 total active threads) Queries in flight: 1 (0 queued); oracle DB 2 connections: 0/6 (0 threads blocked) {:metabase-user-id 3}