Pulses to Gmail

Get Help
10

@Michael1 Okay, I’m not sure why it isn’t working for you.

I just setup a new system and did the full configuration.

  1. Metabase > Admin > Settings > Email
    • SMTP Host: smtp.gmail.com
    • SMTP Port: 587 (input the numbers)
    • SMTP Security: TLS
    • SMTP Username: your email address - example@gmail.com or you@example.com if it is a G-Suite account
    • SMTP Password: 16-character App Password, without any spaces before/between/after, generated via https://myaccount.google.com/apppasswords (select Other/custom and call it “Metabase”), and make sure you’re setting it up for the correct account if you’re using multiple Google accounts.
    • From Address: same as “SMTP Username”
  3. Save changes, and click “Send test mail”

Two things that mess up the process:

  • Too clever password managers in the browser that replaces the App Password with something else, when you’re inputting the other information.
  • Firewall/antivirus that is too aggressive, so they’re blocking or intercepting the connection. See this topic for more about that: Using regular gmail as email sender