Having an issue where Dashboard Subscriptions do not send to either email or Slack automatically - clicking "Send Email Now" DOES work, but the automated subscriptions do not.
My Slack integration seems to have worked considering that the list of channels populates correctly when I go to configure a Dashboard Subscription (yet no actual subscription messages are sent to the channel I select).
I haven't used any Pulses given their deprecated state, so this is Dash Subscriptions only.
This seemed similar to the following issue, but no resolution was posted, so I wasn't sure how this got solved:
Our Metabase instance is a Managed Cloud - Starter one. See below for Troubleshooting - Diagnostic Info, and let me know if more info is needed to help investigate/resolve!
{
"browser-info": {
"language": "en-US",
"platform": "MacIntel",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.106 Safari/537.36",
"vendor": "Google Inc."
},
"system-info": {
"file.encoding": "UTF-8",
"java.runtime.name": "OpenJDK Runtime Environment",
"java.runtime.version": "11.0.11+9",
"java.vendor": "AdoptOpenJDK",
"java.vendor.url": "https://adoptopenjdk.net/",
"java.version": "11.0.11",
"java.vm.name": "OpenJDK 64-Bit Server VM",
"java.vm.version": "11.0.11+9",
"os.name": "Linux",
"os.version": "4.14.219-164.354.amzn2.x86_64",
"user.language": "en",
"user.timezone": "GMT"
},
"metabase-info": {
"databases": [
"mysql"
],
"hosting-env": "unknown",
"application-database": "postgres",
"application-database-details": {
"database": {
"name": "PostgreSQL",
"version": "11.9"
},
"jdbc-driver": {
"name": "PostgreSQL JDBC Driver",
"version": "42.2.18"
}
},
"run-mode": "prod",
"version": {
"date": "2021-05-17",
"tag": "v1.39.2",
"branch": "release-x.39.x",
"hash": "b0d9436"
},
"settings": {
"report-timezone": null
}
}
}
```*emphasized text*